In Focus: Consumer duty 1 year onJul 2 2024

'I felt consumer duty wasn't meant for me, but I have still had work to do'

Greg Neall

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'I felt consumer duty wasn't meant for me, but I have still had work to do' — (Christina Morillo/Pexels)

When I first read about the consumer duty, my initial response was: “This isn’t meant for me,” closely followed by: “This is treating customers fairly with teeth.”

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'I felt consumer duty wasn't meant for me, but I have still had work to do'

Read the full story with a free account

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